To repair a client configuration profile

Client Configuration profiles with a "Repair Req'd" status have been returned for repair during the authorization process.

1. On the CitiDirect navigation bar, click Activation, and then click Client Configuration.  The Client Configuration Summary Form appears.

2. The name of the current client appears in the Client Name field.  To change the client name, click the Library Look-Up button and select a client name.

3. Click the Input Tab.  All service classes with client configuration profiles with a "Processed" or "Repair Req'd" status are listed.

4. Select a service class with a profile with a "Repair Req'd" status.  To review errors when repairing profiles, it is best to select each service class individually.

5. Click Other Options, and then click View Error Messages.  An Errors dialog box appears.

6. Review any errors listed and click OK.

7. Click Go to Details.  The Client Configuration Details Form, containing the details of the selected profile, appears.

8. Make any necessary repairs.

9. Click Submit.  The client configuration profile proceeds to the next step as defined by Flow Control requirements.

Notes:

• Once repaired, the profile is treated as new and subject to all Flow Control requirements.

• The person who submits a repaired profile cannot authorize it.