To delete contacts information

  1. On the CitiDirect navigation bar, click Maintenance and then click Contacts.  The Contacts Summary Form appears.

  2. Click the Input Tab.

  3. Select the contact to be deleted.  To select multiple contacts, drag the cursor down sequential lines or hold the CTRL key as you click to select individual lines that are not sequential.

  4. Click Delete.  A Reason dialog box appears.  Enter a reason for deleting the contact and click OK to close the dialog box.  You must enter the same reason for all selected contacts.  If different reasons apply, select and delete each contact individually.

–OR–

If you would like to view detailed information before deleting the contact, click Go to Details.  The details of the first selected contact appears on the detail form.  Click Delete and enter a reason for the deletion.  Note:  If multiple contacts were selected, the details of the next selected contact appear.  If you choose not to delete the current contact, click Next to view the details of the next selected contact.  Once all selected contacts are deleted, click Next or Delete to return to the summary form.

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