To enter a direct debit instruction using mandates

1. On the CitiDirect navigation bar click Receivables Collections.  The Receivables Collections Summary Form appears.

2. On the Input/Modify Tab, click New.  

3. Click New from Mandates.  A list of valid mandates that you are entitled to see appears.

4. Select the mandate you want to use.  Note:  To filter the list for specific mandates, click search.

5. Click OK.  A details form containing the details of the selected mandate appears.

6. Enter any necessary information.  The mandate type dictates the fields that can be modified.  Click here to see information on creating mandates.

7. Review the detail form for accuracy and click Submit.

Notes:

• All transactions move to the next step in the transactions process as defined by Flow Control requirements.

• If server validation fails, a "Warning" or an "Error" message appears.

• If your transaction is not validated, the payment line remains on the Input/Modify Tab and is assigned the status of "Invalid."