To view existing or enter new comments for a transaction

1. On the CitiDirect navigation bar, click Receivables Management Services.  The Receivables Management Services Summary Form appears.

2. From any tab on the Receivables Management Services Summary Form, select a transaction.  When entering or viewing comments, each transaction must be selected individually.

3. Click Other Options and then click a Enter/View Comments.  The Comments dialog box, listing any existing comments for the selected transaction, appears.

4. To attach a new comment to the selected transaction, click in the text field and type a comment.

5. Click OK.  The pop-up window closes and you are returned to the summary form.

Note:

• Comments are cumulative.  Ten comments of up to 100 characters are stored, along with the name of the person who entered the comment.