The Zero Balance Inquiry contains all zero balance detailed information for main accounts and sub accounts with their corresponding total amounts of debits, credits, and net balance. Use the Criteria Tab to enter search criteria to obtain the information you need.
Notes:
To ensure that the search criteria you enter is complete and accurate and that all related fields are populated, it is best to click Library Look-Up buttons, where available, and select criteria from library results lists.
To help you find exactly what you need, CitiDirect provides operators for most criteria fields. Click here for more information on selecting operators when specifying search criteria for inquiries.
To specify search criteria and submit a Zero Balance Inquiry:
On the CitiDirect navigation bar, click Inquiries. Click Latin America Inquiries and then click Zero Balance Inquiry. The Zero Balance Inquiry summary form appears.
Click the Criteria Tab. Note: The blue asterisks ( ** ) indicate that at least one of the fields marked must be populated to submit this inquiry.
To submit this inquiry, you must enter criteria in the Branch Number and/or Customer Number fields.
If you want more specific inquiry results, enter criteria in either of the following optional criteria fields: Concentrating Account Number and/or Date.
Click Submit. The inquiry is run and the results appear on the Zero Balance Inquiry: Summary Tab.
Notes:
To print a listing of the search criteria used for this inquiry, click Print or click the Print Button at the bottom of the left side of the page.
To submit a new inquiry, click Clear Criteria, enter new search criteria, and click Submit.