The Statement Delivery Status Inquiry retrieves information on when the last statement for an account has been received and posted to CitiDirect. The inquiry results contain the time the statement was processed, indicating when the statement became available for inquiries to be run from it. Use the Criteria Tab to enter search criteria to obtain the information you need.
Notes:
There are two options for viewing information: Page View and Split View.
To ensure that the search criteria you enter is complete and accurate and that all related fields are populated, it is best to click Library Look-Up buttons, where available, and select criteria from library results lists.
To help you find exactly what you need, CitiDirect provides operators for most criteria fields. Click here for more information on selecting operators when specifying search criteria for inquiries.
To specify search criteria and submit a Statement Delivery Status Inquiry:
On the CitiDirect navigation bar, click Inquiries. Click Cash Statement Inquiries and then click Statement Delivery Status Inquiry. The Statement Delivery Status Inquiry summary form appears.
Click the Criteria Tab. Note: The blue asterisks ( ** ) indicate that at least one of the fields marked must be populated to submit this inquiry.
Enter information in any of the following fields: Branch, Customer, Account Number, and Account Group equals.
Click Submit. The inquiry is run and the result appear on the Statement Delivery Status Inquiry: Summary Tab.
Notes:
To print a listing of the search criteria used for this inquiry, click Print or click the Print Button at the bottom of the left side of the page.
To submit a new inquiry, click Clear Criteria, enter new search criteria, and click Submit.