The current state of the mandate. The following states relate to a mandate's flow through the CitiDirect application.
Input: Mandate details have been entered and saved but not submitted.
Invalid: Mandate details have been submitted or put on hold (saved) to complete at a later time, but the minimum mandatory data has not been entered.
Hold: Mandate details have been saved to complete at a later time.
Verification Required: Mandate details have been submitted and those details must be verified before it can proceed to the next state in the process.
Authorization Required: Mandate details must be authorized before it can be released to Citibank.
Pending Citibank Approval: Only required for transactions initiated in South Africa. For all other transactions, the last state is “Released.” This parameter will be set during the Client Activation process.
Release Required: Mandate details must be released to Citibank.
The following states relate to a mandate's status after being submitted to Citibank.
Approved: The Mandate has been approved by Citibank and can be used for validation against incoming instructions.
CB-Rejected: Citibank has rejected the Mandate. Reject reason should be available for viewing
Pending Approval: The Mandate has been received by Citibank and is awaiting approval by a Citibank user.