Stop Cheque
A request to restrict anyone from cashing an unpaid cheque. Specifically,
it is a request to Citibank to not honor the cheque if it is presented
for payment. Since
CitiDirect may not know the actual status of the payment within Citibank,
it is possible for the Stop Payment request to fail because the payment
has already been paid by a Citibank branch but the status has not yet
been updated to "Paid."
Cancel Payment
A service request used to ask Citibank to not issue a payment (funds transfer,
book transfer, ACH Credit/GIRO, ACH Debit or Drawdown/ChargeWire),
which is waiting to be processed.
Photocopy Request
A request by to obtain a hard copy print out of the front and back of a
paid cheque.
Reactivate Expired Cheque
This request is only available in for cheque transactions with a sub-status
of "expired."
Cheque Status Inquiry
The Cheque Status Inquiry will allow you to submit a request in real-time
to inquire on the paid status of a given cheque payment transaction.