The Import File Inquiry retrieves information about archived data files from previously executed import runs. Data is available online for items less than 90 days old. Items older than 90 days are available by customer service call. Use the Criteria Tab to enter search criteria to obtain the information you need.
Notes:
There are two options for viewing information: Page View and Split View.
To ensure that the search criteria you enter is complete and accurate and that all related fields are populated, it is best to click Library Look-Up buttons, where available, and select criteria from library results lists.
To help you find exactly what you need, CitiDirect provides operators for most criteria fields. Click here for more information on selecting operators when specifying search criteria for inquiries.
To specify search criteria and submit an Import File Inquiry:
On the CitiDirect navigation bar, click Inquiries, and then click Import File Inquiry. The Criteria Tab of the Import File Inquiry summary form appears.
Click the Criteria Tab.
In the Date from field, click the drop-down arrow and select a date range from the calendar. If you want to find information for a specific date, enter the same date in both fields. You may also use the date spinner to select a date.
In the File Name field, enter the name of the file that was imported.
In the File Format field, click the Library Look-Up button and select a file format.
In the Client Name field, enter the name of the client.
Click Submit. The Import File Inquiry is run and the results appear on the Summary Form at the bottom of the page.
Notes:
You must enter criteria in the File Name and File Format fields if the date range is more than one day.
To submit a new inquiry, click Clear Criteria, enter new search criteria, and click Submit.
To print a listing of the search criteria used for this inquiry, click Print or click the Print Button at the bottom of the left side of the page.