The Lockbox Activity and Image Inquiry enables you to access and research lockbox receipt activity.
Notes:
To ensure that the search criteria you enter is complete and accurate and that all related fields are populated, it is best to click Library Look-Up buttons, where available, and select criteria from library results lists.
To help you find exactly what you need, CitiDirect provides operators for most criteria fields. Click here for more information on selecting operators when specifying search criteria for inquiries.
To specify search criteria and submit a Lockbox Activity and Image Inquiry:
On the CitiDirect navigation bar, click Inquiries. Click Lockbox and then click Lockbox Activity and Image Inquiry. The Lockbox Activity summary form appears.
Click the Criteria Tab. Note: A red asterisk ( * ) indicates a required field. The blue asterisks ( ** ) indicate that at least one of the fields marked must be populated to submit this inquiry.
Click the drop-down arrow in the Processed Date from field to retrieve information for a specific date or date range. To find information for a specific date, enter the same date in both fields.
Enter information in any or all of these fields: Account Number, Lockbox Site, Lockbox Number, Batch Number from, Batch Amount from, Check Number from, Amount from, ABA/RT equals, Checking Account Number equals, Customer Identifier equals, Payee Name equals, and Invoice Number equals . Note: The more information that you enter, the more specific the results on your inquiry will be.
If Processed Date from is set to a specific date, you may click Go to Transaction Detail. The Lockbox Activity and Image Inquiry is run and if only one transaction is found, the Lockbox Activity and Image Inquiry: Transaction Detail Tab appears with the details of the transaction. Otherwise, the results appear on the Lockbox Activity and Image Inquiry: Summary Tab.
Otherwise, click Submit. The Lockbox Activity and Image Inquiry is run and the results appear on the Lockbox Activity and Image Inquiry: Summary Tab.
Notes:
If only batch criteria are selected, the date range should be limited to 2 days.
If a combination of check and batch criteria are selected, the date range should be limited to 5 days.
If only check criteria are selected, the date range should be limited to 10 days.
To print a listing of the search criteria used for this inquiry, click Print or click the Print Button at the bottom of the left side of the page.
To submit a new inquiry, click Clear Criteria, enter new search criteria, and click Submit.