To modify administrative message details

1. To access Administrative Messages, click Administrative Messages on the CitiDirect navigation bar.  The Administrative Messages Summary Form appears.

2. Select the message that you would like to modify.  To select multiple messages, drag the cursor down sequential lines or hold the CTRL key as you click to select individual messages that are not sequential.

3. Click Go to Details.  The Administrative Message Request Detail Form appears containing the details of the first selected message.

4. Make any necessary modifications.

5. Click Submit.  The modified message is treated as new and subject to all Flow Control requirements.

6. If multiple messages were selected, the next message appears.  Repeat steps 4 and 5 until all selected messages have been modified.  Note:  To view the details of the next selected message without making any changes to the current message, click Next.  The details of the next selected message appear.  When the detail form contains the details of the last selected message, click Submit or Next to return to the summary form.

Notes:

• To return to the summary form at any time, click Return to Summary.

• For information on the Other Options available, click here.