To view existing or enter new comments for an administrative message

1. To access Administrative Messages, click Administrative Messages on the CitiDirect navigation bar.  The Administrative Messages Summary Form appears.

2. From any tab on the Administrative Messages Summary Form, select a message.  When entering or viewing comments, each message must be selected individually.

3. Click Other Options and then click Enter/View Comments.  The Comments dialog box, listing any existing comments for the selected message, appears.

4. To attach a new comment to the selected message, click in the text field and type a comment.

5. Click OK.

Note:

• Comments are cumulative.  Ten comments of up to 100 characters are stored, along with the name of the person who entered the comment.