To delete a US Disbursements service request

  1. On the CitiDirect navigation bar, click US Disbursements Services.  The US Disbursements Service Summary Form appears.

  2. Click the Input/Modify, Authorization Req'd, or Repair Req'd Tabs and select the request that you want to delete.  To select multiple requests, drag down sequential lines or hold the CTRL key as you click to select individual lines that are not sequential.

  3. Click Delete.  An Enter a Reason dialog box appears.  In the Enter a Reason dialog box, enter the reason the requests must be deleted.  Note:  If you are deleting multiple requests, you must enter the same reason.  If different reasons apply, select the requests individually.

  4. Click OK.  The request is deleted.