To repair Netting payments

  1. On the CitiDirect navigation bar, click Process, and then click Netting Payments.  The Netting Payments Summary Form appears.

  2. Click Repair Req'd Tab.  A list of all Netting payments with a "Repair Req'd" status appear.

  3. Select the Netting payment you want to repair.  To select multiple Netting payments, drag the cursor down sequential lines or hold the CTRL key as you click to select individual lines that are not sequential.

  4. Click Go to Details.  The Netting Payments Detail Form, containing the details for the first selected transaction record, appears.

  5. Modify all necessary fields.

  6. Click Submit.  Note:  If multiple payments were selected, the details of the next selected payment appear.  If you choose not to modify the current payment, click Next to view the details of the next selected payment.  Once the detail form contains the details of the last selected Netting payment, click Next or Submit to return to the summary form.

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