To submit a cheque number void request for a WorldLink® payment

1. To access Payments Services, click Payments Services on the CitiDirect navigation bar.  The Payments Services Summary Form appears.

2. On the Input/Modify Tab click New.

3. Click New From Transaction Detail.  The Service Request Detail Form appears.

4. In the Processing Location field, click the Library Look-Up button, select WorldLink, and click OK.

5. The Branch Account Number/Currency/Name field is disabled.

6. In the Payment Method field, click the Library Look-Up button and select On-Site Cheque.

7. In the Payment Service Request Type field, click the drop-down arrow and select Cheque Number Void.  Note:  The service types available vary based on the payment method chosen.

8. In the Company Name field, click the Library Look-Up button and select a company.

9. The Check Stock Description field is automatically populated when Company Name is filled using the library.

10. The Cheque Serial Number (From) field is automatically populated to protect the current sequence number.

11. In the Cheque Serial Number (To) field, enter the last number in the series of cheques to be voided.  Note:  Enter the same value as Cheque Serial Number (From) to indicate that the void is for a single cheque.

12. The Service Transaction Reference Number field will be automatically populated when the request is submitted

13. Click Submit.  The request is submitted for validation.

Note:

• To return to the summary form at any time, click Return to Summary.