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Frequently Asked Questions
Does CitiDirect return acknowledgements on AFRD events?
You can choose to receive an acknowledgement file after CitiDirect Online Banking has retrieved the payment file (no acknowledgements on report or export files). This acknowledgement file states CitiDirect successfully retrieved the payment file. The acknowledgement does not confirm that the payment file successfully passed security processing (i.e., file decryption or digital signature validation) or that the individual payments were submitted for processing.
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