Your computer must have the following IE Version components enabled: Cookies, Java Scripts, Secure Sockets Layer (SSL) Protocol, Internet Security Options, Sun Microsytems Java Software (JRE) and Proxy Server (if you have one). They are required to run both the Check My PC program and the CitiDirect Online Banking application. You must enable all of these components in the appropriate IE version.
Microsoft Internet Explorer 7.0 - Settings for CitiDirect
Cookies
1. From the Tools menu select Internet Options.
2. Click the Privacy tab.
3. Click Default or manually slide the bar down to Medium under Settings.
4. Click the Pop-up block button, add "*.citicorp.com" to the list, click close.
5. Click OK.
Java Scripts
1. From the Tools menu select Internet Options.
2. Click the Security tab, and then click Custom Level.
3. Scroll down to Scripting.
4. Click Enable for both Active scripting and Scripting of Java applets.
5. Click OK until you return to Internet Explorer.
Security
1. From the Tools menu select Internet Options.
2. When the dialog box appears, click the Security tab.
3. Click Internet zone and then slide selector to Medium-High level indicator.
4. Click OK until you return to Internet Explorer.
The IE Settings information on this site is provided by Microsoft's Product Support Services
For Vista, Windows 7 or Windows 8
Microsoft Internet Explorer 7.0, 8.0, 9.0, 10.0 and 11.0
For Apple MAC using OS 10.x
Safari 4.0.5 and higher |
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