The ACH Processed Items Inquiry provides customers with the ability to inquire whether or not a transaction has been processed. Use the Criteria Tab to enter search criteria to specify which items you want your inquiry results to include.
Notes:
There are two options for viewing information: Page View and Split View.
To ensure that the search criteria you enter is complete and accurate and that all related fields are populated, it is best to click Library Look-Up buttons, where available, and select criteria from library results lists.
To help you find exactly what you need, CitiDirect provides operators for most criteria fields. Click here for more information on selecting operators when specifying search criteria for inquiries.
To specify search criteria and submit an ACH Processed Items Inquiry:
On the CitiDirect navigation bar, click Inquiries category. Click Canada ACH Inquiries and then click ACH Processed Items Inquiry. The ACH Processed Items Inquiry summary form appears.
Click the Criteria Tab. Note: A red asterisk ( * ) indicates required fields.
In the Account Number field, click the drop-down arrow and Library Look-Up button and select from the available lists.
If you want more specific inquiry results, enter criteria in one or more of the following optional fields: Processed Date from, Value Date from, Amount, Customer Reference, Debit/Credit equals, and Payee/Payor Name. Based on the type of field, a Library Look-Up button, drop-down arrow, calendar, or date spinner may be used to enter data.
Click Submit The inquiry is run and the results appear on the ACH Processed Item Inquiry: Summary Tab
Notes:
To print a listing of the search criteria used for this inquiry, click Print or click the Print Button at the bottom of the left side of the page.
To submit a new inquiry, click Clear Criteria, enter new search criteria, and click Submit.