To delete a solution package

1. On the CitiDirect navigation bar, click Activation, and then click Solution Packager.  The Solution Package Summary Form appears.

2. Click the Input Tab.  All solution packages with a "Processed" or "Repair Required" status that you are entitled to see appear.

3. Select the solution package you want to delete.  To select multiple solution packages, drag the cursor down sequential lines or hold the CTRL key as you click to select individual lines that are not sequential.

4. Click Delete.  A Reason dialog box appears.

5. Enter a reason for deleting the solution package and click OK.  Note:  You must enter the same reason for all selected solution packages.  If different reasons apply, select and delete each solution package individually.

Notes:

• The status of the deleted solution package is changed to "Authorization Required for Delete."  At this point two solution packages with the same name exist: one with a "Processed" status and the other with an "Authorization Required for Delete" status.

• A solution package remains active until its deletion is authorized.

• If a solution package is assigned to a client, it cannot be deleted.