To repair a client definition record

Client Definition records with a "Repair Req'd" status have been returned for repair during the authorization process.

1. On the CitiDirect navigation bar, click Activation, and then click Client Definition.  The Client Definition Summary Form appears.

2. Click the Input Tab.  Client definition records with "Activated," "On Hold," "Invalid," or "Repair Required" status are listed.

3. Select a client with a 'Repair Required" status.  When repairing client definition records, select each record individually.

4. Click Other Options, and then click View Error Messages.  An Error dialog box appears.

5. Review any errors listed and click OK to close the dialog box.

6. Click Go to Details.  The details of the first selected client definition record appear on the Client Definition Details Form.

7. Make the necessary repairs.

8. Click Submit.  The client definition record proceeds to the next step in the process "Authorization Required."

Notes:

• Once repaired, the record is treated as new and subject to all Flow Control requirements.

• The person who submits a repaired record cannot authorize it.