To delete default access profiles

  1. On the CitiDirect navigation bar, click Activation, and then click Default Access Profile.  The Default Access Profile Summary Form appears.

  2. Click the Input Tab.  All default access profiles with a "Processed" status that you are entitled to see appear.

  3. Select the default access profile you want to delete.  To select multiple profiles, drag the cursor down sequential lines or hold the CTRL key as you click to select individual lines that are not sequential.

  4. Click Delete.  A Reason dialog box appears.

  5. Enter a reason for deleting the profile and click OK.  Note:  You must enter the same reason for all selected default access profiles.  If different reasons apply, select and delete each access profile individually.

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