To repair a default access profile with a repair required status

If a default access profile has been sent to repair during the authorization process, it is listed on the Input Tab with a "Repair Required" status.

  1. On the CitiDirect navigation bar, click Activation, and then click Default Access Profile.  The Default Access Profile Summary Form appears.

  2. Click the Input Tab.  All default access profiles with a "Processed" or "Repair Required" status are listed.

  3. Select the default access profile you want to repair.  To select multiple default access profiles, drag the cursor down sequential lines or hold the CTRL key as you click to select individual lines.

  4. Click Other Options and then click View Error Messages.  The Errors dialog box appears.  Note:  You may only view error messages if you have selected a single default access profile.

  5. Review any errors listed and click OK to close the dialog box.

  6. Click Go to Details.  The Default Access Profile Detail Form, containing all available entitlement criteria and the current default access profile details for the first selected default access profile, appears.

  7. Make any necessary corrections.

  8. Once the default access profile is complete, review the Access Profile Details list box for accuracy, and click Submit.  The Save As dialog box appears.

  9. Do not edit the default access profile name and click OK.  The default access profile is treated as new and is submitted for Authorization.

  10. If multiple default access profiles with "Repair Required" status were selected, the details of the next selected profile appear.  Repeat steps 5 through 9 to repair all selected default access profiles.  Note:  If you do not want to repair the current default access profile, click Next to view the details of the next selected profile.

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