You may only create direct debit instructions from preformats if your country does not require the use of direct debit mandates. Preformats can be created in the Receivables Preformat Library, or during submission of a direct debit instruction.
On the CitiDirect navigation bar click Receivables Collections. The Receivables Collections Summary Form appears.
On the Input/Modify Tab, click New.
Click New From Preformat. The Preformat Library Look-Up Dialog box appears.
Click Search. The Search Definition Dialog Box appears.
Enter search criteria to locate the preformat you want to use, and then click Run Search. A Library Look-Up dialog box containing all preformats that match the search criteria appears.
On the Library Look-Up dialog box results list, select the preformat you want to use. Note: There are three types of preformats that can be used as a convenience in preparing repetitive payment transactions: Full - Limited Modifications, Fully Modifiable Template, and Payer.
Click OK. A details form containing the details of the first selected preformat appears.
Enter any needed information. The preformat type dictates the fields that can be modified. Click here for a listing of modifiable fields by collection type.
Review the detail form for accuracy and click Submit.
–OR–
Click Submit with Preformat to submit the direct debit instruction for validation and save the instruction information as a preformat. Both the direct debit instruction and the preformat move to the next step in their respective processes as defined by Flow Control requirements.
Notes:
If server validation fails, a "Warning" or an "Error" message appears.
If your transaction is not validated, the payment line remains on the Input/Modify Tab and is assigned the status of "Invalid."
Periodically, the CitiDirect system will autosave your input and assign a status of "Input" to transactions that have not been submitted. This feature ensures that your transaction is not lost if you exit the form or lose your connection prior to submitting it to Citibank.