The Direct Debit Failed Collection Report lists direct debit transactions that failed to clear in the ACH or debtor banks, within a specified date range. Information in this report is sorted by Receiving Account, Value Date, Payment Currency, and Payer Name. The Direct Debit Failed Collection Report can be found in the Collections Direct Debit Reports service class in the All Reports category on the CitiDirect navigation bar.
You can apply filters to the following criteria:
The following is an alphabetical listing of the information contained in this report:
Collection Type
Customer Name
Customer Number
Direct Debit Status
Further Status Information
Original Amount
Payer ID
Paying Bank Account Name
Paying Bank Account Number
Paying Bank Branch Code
Paying Bank Name
Payment Amount
Payment Currency
Payment Details
Payment Due Date
Receiving Account Currency
Receiving Account Number
Receiving Branch Name
Receiving Branch Number
Release Date
Remarks
Report Date/Range
Subscriber Address (Asia specific)
Subscriber ID (Asia specific)
Subscriber Name (Asia specific)
Total Number of Failed Collections
Transaction Reference Number
V Symbol
Value Date
Notes:
The Value Date can not fall on a holiday.
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