The Direct Debits Mandates Inquiry retrieves information on all mandates you are entitled to see. Use the Criteria Tab to enter search criteria to obtain the information you need.
Notes:
There are two options for viewing information: Page View and Split View.
To ensure that the search criteria you enter is complete and accurate and that all related fields are populated, click Library Look-Up buttons, where available, and select criteria from library results lists.
To help you find exactly what you need, CitiDirect provides operators for most criteria fields. Click here for more information on operators.
To specify search criteria and submit a Direct Debits Mandates Inquiry:
On the CitiDirect navigation bar, select the Inquiries category. Click Collections - Direct Debits Inquiries and then click Direct Debits Mandates Inquiry. The Direct Debits Mandates Inquiry summary form appears.
Click the Criteria Tab. Note: A red asterisk ( * ) indicates required fields.
The Receiving Branch Number, Customer Number equals, and Receiving Account Number equals fields default to all values that a client is entitled to or Client or My Preferences settings, when set. To specify different criteria, click the Library Look-Up button and select from the available lists.
If you want more specific inquiry results, enter criteria in one or more of the following optional fields: Import File Name, Payer Name, Paying Bank Name, Paying Bank Account Number, Mandate Status, Mandate Type, Agreement ID, In Force From/To, Maximum Transaction Amount, and/or Activity Date from. Based on the type of field, a Library Look-Up button, drop-down arrow, calendar, or date spinner may be used to enter data.
Click Submit. The inquiry is run and the results appear on the Direct Debits Mandates Inquiry: Summary Tab.
Notes:
To submit a new inquiry, click Clear Criteria, enter new search criteria, and then click Submit.
To print a listing of the search criteria used for this inquiry, click Print or click the Print Button at the bottom of the left side of the page.