To view the details of a service transaction

1. To access Collection Items Services, click Collection Items Services on the CitiDirect navigation bar.  The Collection Items Services Summary Form appears.

2. Click the View Tab and select an amendment.  To select multiple amendments, drag the cursor down sequential lines or hold the CTRL key as you click to select individual lines that are not sequential.

3. Click Go to Details.  The details of the first selected amendment appear on the Collection Item Services Amendment Detail Form.  Note:  If multiple amendments were selected, click Next to view the details of the next selected amendment.  Once all selected collection items are viewed, click Next to return to the summary form.

Notes:

• Details can only be viewed for amendments to collection items.  An error message will be displayed when if Go to Details is selected.

• To return to the summary form at any time, click Return to Summary.

• For information on the Other Options available, click here.