The Check Status Inquiry allows you to view the status of a check and its related duplicate records. Use the Criteria Tab to enter search criteria to obtain the information you need.
Notes:
To ensure that the search criteria you enter is complete and accurate and that all related fields are populated, click Library Look-Up buttons, where available, and select criteria from library results lists.
To help you find exactly what you need, CitiDirect provides operators for most criteria fields. Click here for more information on operators.
To specify search criteria and submit a Check Status Inquiry:
On the CitiDirect navigation bar, click Inquiries. Click US Disbursement Inquiries and then click Check Status Inquiry. The Check Status Inquiry summary form appears.
Click the Criteria Tab. Note: A red asterisk ( * ) indicates required fields.
In the Branch Number equals field, click the Library Look-Up button and select a branch number.
In the Account Number equals field, click the Library Look-Up button and select an account number.
In the Check Number(s) equals field, you may enter up to 10 check numbers. Note: You must press Enter after each check number in order to input another number.
Click Submit. The inquiry is run and the results appear on the Check Status Inquiry: Summary Tab.
Notes:
To submit a new inquiry, click Clear Criteria, enter new search criteria, and then click Submit.
To print a listing of the search criteria used for this inquiry, click Print or click the Print Button at the bottom of the left side of the page.
Depending on the status of a check, you may choose to perform a US Disbursements service or Match Pay action. To do so click Go to Services, and then click Stop Check, Add Issuance, or Void Issuance.