To submit a request for a Delaware Paid Check Image

Note:  This function is available only to accounts in Branch 920 (Delaware).

1. To submit a request for a Delaware Paid Check Image, click Match Pay on the CitiDirect navigation bar.  The Match Pay Summary Form appears.  Note:  After clicking on the Match Pay service class, a message box appears to inform you of the current Match Pay Decision Cut-Off Time.  To close the dialog box message, click OK.

2. On the Decision Tab or View Tab.  Select a transaction and click Go to Details.  The Match Pay Detail form appears.

3. Select a transaction and click Other Options.  Select Delaware Paid Check Image from the list of options.  A pop-up form appears.  Note:  A red asterisk ( * ) identifies required fields.

4. The Check Number field is populated with the information from the selected transaction.

5. In the Mail to Name/Address field, enter the mailing information to whom the photocopy request should be sent.  Use the multiple line button to view the entire field.

6. Click Save.  The transaction is validated and moves to the next stage as defined by Flow Control.

Notes:

• To close the pop-up form without saving any changes, click Cancel.