On-Site Cheques may be voided from either the Payments Summary Form or the Payments Detail Form.
From the Payments Summary Form:
On the CitiDirect navigation bar, click Payments and select Print Cheques. The Payment Summary Form appears. By default, all On-Site Cheque payments with a "Ready" status that you are entitled to print appear, along with key payment information.
Select the cheques you want to void. To select multiple cheques, drag down sequential lines or hold the CTRL key as you click to select individual lines that are not sequential.
Click Void Cheque. The payment's print indicator is set to Voided and the payment is deleted.
-OR-
Click Go to Details. The details of the first selected payment appear on the Payments Detail Form.
Review the payment details and click Void. The payment's print indicator is set to Voided and the payment is deleted. If you do not want to void this payment, click Next.
If multiple payments are selected on the summary form, the details of the next selected payment appear. Repeat step 6 until all selected payments are voided. When the detail form contains the details of the last selected payment, click Next or Void Cheque to return to the summary form.
Notes:
Any foreign exchange balances attached to a voided transaction becomes available balances.
To return to the summary form at any time, click Return to Summary.
To search for a specific transaction, slick the Search Button at the bottom of the left side of the summary form. For more information on using the Search Definition Dialog Box, click here.
To print the information shown, click the Print Button at the bottom of the left side of the summary form or click Other Options and then click Print Detail.
To review comments, history, or errors associated with the current payment, click Other Options, and then click the appropriate menu item.