On the CitiDirect navigation bar, click Maintenance, and then click Library Maintenance. The Library Maintenance Summary Form appears. All libraries that you are entitled to are listed by service class.
Select the Communication Method library, and then click OK. The Communication Method Summary Form appears. Note: To find the Communication Method Library quickly, click Search.
Click the Input Tab, and then click New. The Communication Method Detail Form appears. Note: A red asterisk ( * ) indicates required fields.
In the Communication Code field, enter the three digit code to identify the method of communication.
In the Communication Method field, enter the method used for advising the credit/collection.
In the Service Type field, click the Library Look-Up button. The Search Definition Dialog box appears. Enter search criteria and click Run Search. Select a Service Type from the Library Look-Up dialog box and click OK.
Click Submit to save and submit the library profile for validation. The profile moves to the next step in the process as defined by Flow Control requirements.
Notes:
To return to the summary form, click Return to Summary.
To print the details of the current profile, click Print.
To clear all information for the current profile, click Clear.