To authorize or reject (cancel) flow controls

1. On the CitiDirect navigation bar, click Access Management, and then click Flow Maintenance.  The Flow Maintenance Summary Form appears.

2. Click the Authorization Req'd Tab.  All service classes with flow controls with an "Authorization Req'd" status that you are entitled to authorize appear.  If you submitted the flow control, you cannot authorize it.

3. Select the service class and the flow control you want to authorize.  To select multiple flow controls, drag the cursor down sequential lines or hold the CTRL key as you click to select individual lines.  Note:  If one service class is selected, the input and output criteria associated with the flow control appears in the appropriate list box on the right side of the form.  If multiple service classes are selected, the list boxes are empty.  If you want to review the input and output criteria before authorizing, select each service class individually.

4. Click Authorize.

   –OR–

   Click Reject to reject (cancel) the flow control.  A Confirmation dialog box appears.  Click Yes to confirm the rejection.