To delete user profiles

From the User Profile Summary: Input Tab:

  1. On the CitiDirect navigation bar, click Access Management, and then click User Profile.  The User Profile Summary Form appears.

  2. Click the Input Tab.  All user profiles with a "Processed" or "Repair Req'd" status are listed.

  3. Select the user profiles you want to delete.  To select multiple profiles, drag the cursor down sequential lines or hold the CTRL key as you click to select individual lines that are not sequential.

  4. Click Delete.  A Reason dialog box appears.  Enter a reason for deleting the profiles and click OK.  The deleted user profile moves to the Authorization Req'd Tab and its status changes to "Authorization Required for Delete".  Note:  You must enter the same reason for all selected user profiles. If different reasons apply, select and delete user profiles individually.

From the User Profile Detail Form:

  1. Select user profiles as described in steps 1 through 3 above.

  2. Click Go to Details.  The details of the first selected user profile appears on the User Profile Detail Form.

  3. Click Delete.  A Reason dialog box appears.  Enter a reason for deleting the profile and click OK.  If you selected multiple user profiles, the details of the next selected profile appear.  Note:  If you do not want to delete the current user profile, click Next to review detailed information for the next profile selected on the Input tab.

  4. Repeat step 3 until all selected user profiles are deleted.  When the details form contains the details of the last selected user profile, click Delete or Next to return to the summary form.

Notes: