Payments may be verified directly on the summary form, or you may be required to verify payments on the detail form. If your Client Configuration settings were set to "Require Detail Verify/Authorize for Free Form Payments", "Require Detail Verification/Authorize for Beneficiary or Template Preformats" or "Require Detail Verification/Authorize for Full Preformats" during the activation process, you are required to verify each payment from the Payments Detail Form.
On the CitiDirect navigation bar, click Payments and select Verify. The Payments Summary Form appears. All transactions with a status of "Verification Req'd" that you are entitled to verify appear, along with some key payment information. You cannot verify payments you entered.
Select payments to verify. Use the scroll bars to locate all fields that must be verified. Verification requirements are set in Client Preferences. A payment field can be verified in one of three ways:
If the verification requirement for a field is None, you do not have to re-key or select a check box.
If sight verification is required, select the check box to the left of each field to verify that the contents are correct. A check mark appears.
If re-key verification is required, the fields will not contain data. Re-key the contents of the field. The system will compare the original entry to the re-keyed entry. If they match, the fields are verified.
Once all fields have been verified as prescribed by your Client Preference settings (None, Re-Key, or Sight), select all the verified payments and click Verify. A message confirming successful verification appears.
—OR—
To review all payment details before verifying them, click Go to Details. The details of the first selected payment appear on the Payments Detail Form.
Follow the procedures described in step 3 to verify the payment fields and click Verify. A confirmation message appears. Click OK to close the confirmation message. The details of the next selected payment appear.
Repeat the verification process for each payment selected on the Verification Req'd Tab. Note: If you do not want to verify the current payment, click Next to view the details of the next selected payment. When the detail form contains the details of the last selected payment, click Verify or Next to return to the summary form.
Notes:
To return payments for repair, click Send to Repair. The Enter a Reason dialog box appears. Enter a reason for returning the payment and click OK to close the dialog box. If you are returning multiple payments for repair, enter the same reason. If the same reason does not apply to all payments, select each payment individually.
To delete payments, click Delete. The Enter a Reason dialog box appears. Enter a reason for deleting the payments and click OK to close the dialog box. If you are deleting multiple payments, enter the same reason. If the same reason does not apply to all payments, select each payment individually.
If you try to Delete or Repair an On-Site Cheque transaction that has been printed, an error message will appear warning you that the cheque must be voided and a new payment created in order to make changes.
Once verified, the payment moves to the next step in the payments process as defined by Flow Control requirements.
If your company requires only one level of authorization, all authorized payments proceed to the next step in the process, as defined by Flow Control requirements:
FX Required if Foreign Exchange (FX) funding is required.
Release Required if FX is not required to fund the payment.
If Release in not required and Authorization is the last step, the payment is submitted to Citibank for processing.