Payments may be authorized directly on the summary form, or you may be required to authorize payments on the detail form. As part of Client Configuration during the activation process, your organization may have chosen to Require Detail Verify/Authorize for Payments. If this option was selected, you cannot authorize payments on the summary form. You are required to authorize each free format payment (not from preformat) from the Payments Detail Form.
To access Payments, click Payments on the CitiDirect navigation bar and select any links to the process tabs, such as Modify. The Payments Summary Form appears.
Click the Authorization Req'd Tab. All payments with an Authorization Required status that you are entitled to authorize appear, along with key payment information. Note: If you entered a payment, you cannot authorize it.
Select payments and click Authorize. To select multiple payments, drag the cursor down sequential lines or hold the CTRL key as you click to select individual lines that are not sequential.
–OR–
To review all payment details before authorizing them, click Go to Details. The details of the first selected payment appear on the Payments Detail Form.
Review payment details and click Authorize. A confirmation message appears. Click OK to close the confirmation dialog box. The details of the next selected payment appear.
Repeat this authorization process for each payment selected on the Authorization Req'd Tab. Note : If you do not want to authorize the current payment, click Next to view the details of the next selected payment. When the detail form contains the details of the last selected payment, click Authorize or Next to return to the summary form.
Notes:
To return payments for repair, click Send to Repair. The Enter a Reason dialog box appears. Enter a reason for sending the payment to repair and click OK to close the dialog box. If you are returning multiple payments for repair, enter the same reason. If the same reason does not apply to all payments, select each payment individually.
To delete payments, click Delete. The Enter a Reason dialog box appears. Enter a reason for deleting the payments and click OK to close the dialog box. If you are deleting multiple payments, enter the same reason. If the same reason does not apply to all payments, select each payment individually.
If you try to Delete or Repair an On-Site Cheque transaction that has been printed, an error message will appear warning you that the cheque must be voided and a new payment created in order to make changes.
If your company requires only one level of authorization, all authorized payments proceed to the next step in the process, as defined by Flow Control requirements:
FX Required if Foreign Exchange (FX) funding is required.
Release Required if FX is not required to fund the payment.
If Release in not required and Authorization is the last step, the payment is submitted to Citibank for processing.