To access Payments, click Payments on the CitiDirect navigation bar and select any links to the process tabs, such as Modify. The Payments Summary Form appears. All payments with a status of "Input" or "Invalid" are listed. A payment with an "Input" status may not be complete and all information must be entered before it can move to the next step in the process flow. A payment with an "Invalid" status has been rejected by the CitiDirect servers and must be modified or repaired before it can be successfully processed.
The Payment Amount, Payment Value Date, Payment Details, Equivalent Amount (depending on payment method), and Transaction Reference Number (depending on client preference settings) fields may be modified directly on the Payments Summary Form. When all payments are modified, select them and click Submit to submit the payments for validation. To select multiple payments, drag the cursor down sequential lines or hold the CTRL key as you click to select individual lines that are not sequential.
—OR—
If payments require modification to any other fields, you must use the Payments Detail Form to modify those payments. To do this, select the payments you want to modify and click Go to Details. The Payments Detail Form, containing the details of the first selected payment, appears.
Modify all fields that require modification. Note: To change the Debit Account associated with the payment, click Other Options and select Edit Account Number. The Edit Account Number dialog box appears. In the Edit Account Number dialog box, click the Library Look-Up button and select the new debit account number.
Click Submit. The payment is submitted for validation and the next selected payment appears.
—OR—
Click Submit and Create Preformat to submit the payment for validation and save the payment information as a preformat. Both the payment and the preformat move to the next step in their respective processes as defined by Flow Control requirements.
Repeat steps 5 and 6 until all selected payments are modified. Note: When the detail form contains the details of the last selected payment, click Next or Submit to return to the summary form.
Notes:
The Value Date can not fall on a holiday.
If multiple payments are selected and you do not want to modify the current payment, click Next to modify the next selected payment.
To ensure that you do not lose payment information, CitiDirect periodically AutoSaves data and assigns a status of "Input" to payments that have not been submitted to Citibank.
Transactions that have been rejected by the CitiDirect server are listed with an "Invalid" status.
Once modified, a payment transaction is treated as new and is subject to all Flow Control requirements.
To return to the summary form at any time, click Return to Summary.
For information on the Other Options available, click here.