To access Direct Debits Services, click Direct Debits Services on the CitiDirect navigation bar. The Direct Debits Services Summary Form appears.
Click the View Tab and select a service request. To select multiple service request, drag the cursor down sequential lines or hold the CTRL key as you click to select individual lines that are not sequential.
Click Go to Details. The details of the first selected service request appear on the Direct Debits Request Detail Form. Note: If multiple service requests were selected, click Next to view the details of the next selected service request. Once all selected service requests are viewed, click Next to return to the summary form.
Notes:
To return to the summary form at any time, click Return to Summary.
For information on the Other Options available, click here.