Due Customer Adjustments can be divided into two categories:
An instruction to Citibank regarding a balance which is external to Citibank; that is, as a result of a Stop or Cancellation of an FX payment transaction that was created outside of CitiDirect. Click here for input instructions.
An adjustment that is a result of an FX contract Sell Back transaction. Click here for input instructions.
Notes:
The Payments Detail Form contains more payment-specific information than is available on the Payment Summary Form, along with any corresponding actions that you may need to perform.
This form is blank when you are entering the full details of a new payment.
If you are entering a payment using preformats, this form contains the details of the first selected Preformat.
To review the details of the next payment selected on the summary form, click Next. When this form contains the details of the last selected payment, click Next to return to the summary form.
To submit the current payment for processing, click Submit.
To verify the current payment, click Verify.
To authorize the current payment, click Authorize.
To release the current payment, click Release.
To indicate that the current payment contains errors and must be repaired before it can be processed successfully, click Send to Repair and enter a reason for the repair in the Enter a Reason dialog box.
To delete the current payment, click Delete and enter a reason for deleting the payment in the Enter a Reason dialog box.
To return to the Payment Summary Form at any time, click Return to Summary.
For information on the Other Options available, click here.
The command buttons available on the Payments Detail form vary based on the status of the current payment. When you click a command button, the current payment proceeds to the next step in the process, as defined by Flow Control requirements.