On the CitiDirect navigation bar, click Payments and select any link to the process tabs, such as Modify. The Payments Summary Form appears. Click New and click New Incoming Payment. The Payments Detail Form appears. Note: Required fields are identified by a red asterisk ( * ).
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On the CitiDirect navigation bar, click Payments and select Input New Incoming. The Payments Detail Form appears. Note: Required fields are identified by a red asterisk ( * ).
The Preformat Code field should be left blank since this is a Due Customer Adjustment.
The Credit Account Number/Currency/Name field defaults to Client Preference settings. If you have more than one Citibank account and you want to debit a different account, click the Library Look-Up button and select another account number. All related fields are automatically populated.
In the Payment Currency/Amount fields, the currency code defaults to Client Configuration settings. If you want to change it, click the Library Look-Up button and select a different currency code. Enter the amount of the payment in that currency.
If the Use This Currency For Next Payment checkbox is selected, the currency used in this payment will be saved as the default for the next payment entered.
In the Payment Method field, click the Library Look-Up button and select Due Customer Adjustment. Fields specific to Due Customer Adjustment payments appear in the lower portion of the Payments Detail Form.
In the Transaction Reference Number field, enter the transaction reference number if needed. Note: A complete or partial Transaction Reference Number may be system-generated if specified in Client Preferences.
In the Adjustment Option field, click the drop-down arrow and select Refund or Apply to Remit. Note: If the Preferred Adjustment Option is set in Client Configuration, this field will be automatically populated and protected from input.
The Confidential field is available if selected in My Preferences. If you want to indicate that this is a confidential payment, select this check box. Note: Access to confidential payments is determined by your Access Profile.
The Credit Party Account Number field is automatically populated with the information from the payment selection form.
In the Credit Party Name/Address field, click the Library Look-Up button and select a credit party. To view all information in this field, click the multiple line button.
The Credit Party Country Code/Name defaults to Client Configuration settings. If you want to change the default, click the Library Look-Up button and select a country code.
The Equivalent Currency field defaults to the specified credit account currency.
In the Equivalent Amount field, enter the amount of the adjustment in the equivalent currency. Note: If you have entered a payment amount, this field is automatically populated and protected from input.
The Value Date field defaults to a system-generated date. If you want to change the default, use the date spinner or calendar to enter a date that is later than the system-generated date. Click here for information on Value Dates.
In the Credit Party Bank Routing Method/Code field, click the Library Look-Up button and select a routing method. Note: This field is not available when Adjustment Option is Apply to Remit.
In the Credit Party Bank Name/Address field, click the Library Look-Up button and select a bank name. To view all information in this field, click the multiple line button. Note: This field is not available when Adjustment Option is Apply to Remit.
In the Credit Party Bank Country Code/Name field, click the Library Look-Up button and select a country code. Note: This field is not available when Adjustment Option is Apply to Remit.
In the Payment Details field, enter any additional details you want to include with the payment. To view all information in this field, click the multiple line button. Note: This field is not available when Adjustment Option is Apply to Remit.
In the First Intermediary Bank Routing Method/Code field, click the Library Look-Up button and select a routing method. Note: This field is not available when Adjustment Option is Apply to Remit.
In the First Intermediary Bank Name/Address field, click the Library Look-Up button and select a bank. To view all information in this field, click the multiple line button. Note: This field is not available when Adjustment Option is Apply to Remit.
The First Intermediary Bank Country Code/Name field is automatically populated when First Intermediary Bank Name is filled using the Library Look-Up. If this field is not populated or you want to change it, click the Library Look-Up button and select a country code. Note: This field is not available when Adjustment Option is Apply to Remit.
Click Submit to save and submit the payment for validation. The payment moves to the next step in the payment process as defined by Flow Control requirements.
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