The Incoming Messages Tab lists all incoming messages with an Unread, Pending Response, Response in Progress, or Pending Final Response status. Incoming messages are received for a customer base number and branch combination. Once a message has been read, the message is updated with the Client ID corresponding to the user who read the message. From this point, the message can be viewed only by users associated with the same Client ID and with the necessary entitlements.
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Notes:
To search for a specific transaction, click the Search Button at the bottom of the left side of the summary form. For more information on using the Search Definition Dialog Box, click here.
To print the information for the summary form, click the Print Button at the bottom of the left side of the summary form or click Other Options and click Print.